Redesigning a Modern Student Information System for Global Scale
enterprise & planning
design systems
brand guidelines
Academia is one of the most comprehensive Student Information Systems in the market. An educational ERP spanning 100+ modules that power the daily operations of institutions, teachers, parents and students.
the challenge
Over the years, Academia had added features rapidly, expanding into a massive multi-module ecosystem. But as the product scaled, the experience struggled to keep up.
Dense navigation and outdated UI slowed users down
Key workflows demanded too many clicks and workarounds
Forms, tables and actions lacked both, hierarchy and clarity
Inconsistencies across modules and devices eroded trust
The interface feels outdated and lacks modern, user-friendly touches like guided interface, improved theming and personalization, making it less engaging and intuitive.
Core ERP User
BEFORE
AFTER
The redesign is not just a visual refresh. It is a structural shift in how the product works. The transformation highlights the evolution from a cluttered legacy UI to a more organised, modern and user-friendly experience by replacing unnecessary complexity with clarity and purpose.
1.4x
Reduction in time-to-task completion with fewer clicks and clearer hierarchy
+12
NPS Lift owing to consistent UI behaviour and improved accessibility - resulting in measurable improvements in satisfaction across users
35%
Rise in module adoption by universities as a result of cleaner architecture
Design that works at scale
To build an understanding of the current experience, we conducted a series of stakeholder and user interviews. These conversations helped uncover key perspectives from both business and end-users which included goals, challenges, workflows, and expectations, further shaping our understanding of current gaps, informed early design direction and highlighted opportunities for meaningful improvements.
Academia’s redesign brings clarity, speed and consistency to a complex ecosystem. The interface now feels modern and intuitive, workflows are streamlined and navigation is predictable across modules. With a unified design language and accessibility at its core, the platform is easier to use and ready for global scale.
A cohesive brand system
Our team delivered a curation of a new brand system which provides structure and consistency needed for large-scale growth - ensuring Academia presents a cohesive, credible identity across markets.
Delivering this redesign required precision across research, UX, design systems and QA. The alignment we built through this project has raised our own operational bar for how we execute end-to-end and measure excellence.
Vasu Agrawal, Design Lead
